ICBC Autoplan and Claims

ICBC Autoplan and Claims

Since 1974, the Insurance Corporation of British columbis (ICBC) has been the province’s sole provider of Basic Autoplan coverage. Basic insurance provides the minimum amount of insurance coverage you need to legally operate your vehicl providing you with $200,000 Third Party Liability coverage and, in the event of an accident, covers injury-related medical expenses – no matter who is at fault. You can purchase optional coverage for your automobile through ICBC or from several different private carriers. You can increase your Third Party Liability coverage to $5,000,000, and add Collision and Comprehensive protection to suit your needs. To learn more about ICBC Coverage Options click on the following link:  ICBC   

Changes to ICBC Basic Coverage Premiums

As of  September 1, 2019, ICBC moved to an insurance model that’s more driver-based. What’s changed? Driving experience and crash history will have a bigger impact on your premiums than they do today. The biggest change of all is that when renewing your Autoplan insurance you be will asked to list who drives your car. Do you want to get an instant online estimate of how these changes will affect your Basic premiums?

Learn more and access the new ICBC Online Estimate Tool here: Online Estimate

You will find ICBC Claims contact and multilingual service info below.

To learn more about the advantages of Private Auto Insurance click here:  LPI Private Auto

ICBC Dail-a-Claim Services are available 24/7/365:

For Service in Lower Mainland Call: Tel. 604.520.8222

For Service elsewhere in BC, Canada and the U.S. Call Toll Free: 1.800.910.4222

ICBC also provides free translation services in 170 languages. You can be connected to an interpreter when you call Dial-a-Claim at the above numbers. Upon your request ICBC customer service will connect you to an interpreter in a few minutes.

Cantonese and Mandarin speakers can have service in their language 8AM – 8PM 7 Days a Week by Calling: 1.855.813.2121

Punjabi speakers can have service in their language during these same hours 7 Days a Week by Calling: 1.866.906.6163.

Some claims (collision, theft and vandalism) can be reported online on the ICBC website. 

To link to ICBC Dial-a-Claim now click here:  Dial-a-Claim